Returns, Refunds & Exchanges

Review The Dermatology Clinic’s policies for product returns, refunds and exchanges, including eligibility, return timeframes, processing and exchange guidelines.

Return Period
Products may be returned or exchanged within 14 days of purchase.

Eligibility
Both opened and unopened products are eligible for return or exchange. Products should be in their original packaging and lightly used. Heavily used or altered items may be eligible for exchange or store credit at our discretion.

Processing
Approved refunds will be applied to the original payment method. Please allow 5-7 business days for payment to process.

Exchanges
When exchanging a product, any cost differences will be handled at the time of exchange.

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